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Questions, answered.
Straight answers about the first drop, sizing, delivery and fabrics. If it's not here, WhatsApp us and the Gear & Gown team will reply.
Start with the Gear & Gown size guide at gearngown.com/pages/size-guide. Scrub sets come in S, M, L and XL: shirt chest 19", 21", 22" and 23"; trouser waist 30", 32", 34" and 36" (measured flat, in inches). Between sizes? Take the larger size for layering room or the smaller for a closer look, or message us on WhatsApp (+92 315-918-4918) and we'll size you personally.
Underscrub is a compression-fit underscrub. It has a close, snug fit designed to sit smoothly beneath scrubs and fits tighter than a standard base layer. Check the underscrub chart before ordering: chest 17", 18", 19" and 20" for S to XL. If you prefer more room or are between sizes, choose one size up.
Yes. Core Ease, Forma Micro and Aurum Flex scrub sets and the Underscrub are unisex, in sizes S to XL.
Each set has its own fabric character. Core Ease uses a clean plain weave. Forma Micro has a subtle stripe knit. Aurum Flex has a fine-ribbed knit that holds its line. Full fabric details are on each product page.
Yes, we deliver all over Pakistan through TCS. Delivery is Rs 300 per order, for one item or several, and free on orders of Rs 7,000 or more. Final shipping is shown at checkout.
Yes. Cash on delivery is available, and you can also pay by bank transfer.
Yes. Pay by bank transfer and delivery is free: use code BANKFREE at checkout. It can be used once per customer, and works alongside set and Shift Pack pricing.
Contact us within seven calendar days of delivery to request an exchange or refund. Items must be unworn, unwashed and returned with all original tags attached, and we review each item before approving an exchange or refund. Your first size exchange is free: we cover the shipping. For later size changes or a change of mind, you cover the return shipping. If we sent the wrong item or it arrived damaged, contact us before sending it back so we can arrange the return. Full details: gearngown.com/pages/exchange-return-policy.
Message us on WhatsApp (+92 315 918 4918) or email info@gearngown.com with your order number, the item you want to return or exchange and a short note about the issue. Please include a clear photo if the item arrived damaged or incorrect.
Avoid very hot water when washing. Avoid hot ironing; use low heat if needed. Dry inside out or hung upside down.
Yes. For hospitals, clinics, practices and group orders, message us on WhatsApp or email info@gearngown.com and we'll put together a bulk quote for your team.
Bulk & institutional orders
Outfitting a team?
For hospitals, clinics, practices and group orders, tell us what you need and we'll put together a bulk quote for your team.